Operational Analysis
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Operational Analysis:
- Financial review of retail business:
- Retail Sales
- Cost of Sales and Gross Margin
- Initial Markup and Markdowns
- Average Inventory and Turnover Rate
- Stock to Sales Analysis
- Gross Margin Return on Investment
- Review of back office procedures:
- Purchasing methodology
- Receiving and visual presentation
- Storage room and back stocking practices
- Review of Staff and Customer Service
- Staff Duties and Responsibilities
- Staff Utilization
- Training Policies and Programs
- Customer Service Standards
- Review of Visual Merchandising Standards:
- Over view of retail selling space
- Usage and allocation of selling space
- Fixture usage and flow of traffic thru selling space
- Summary Report and Plan of Action
- Identify strengths and weaknesses in all areas reviewed
- Provide 2 strategies per area for management to implement to improve operational efficiency and profitability.